Privacy Policy

This Privacy Policy explains how Leon Casino Brasil (“Leon”, “we”, “us”, “our”) collects, uses, shares, and protects personal data when you use our website and related services in Brazil. Effective date: June 28, 2026.

About this Policy

This page describes our privacy practices and the choices available to you. If you are looking for other site information, please return to the Leon Casino Brasil homepage.

Information We Collect

We may collect the following categories of information depending on how you interact with Leon Casino Brasil:

Account identifiers (such as username, account ID, and authentication information)
Contact details (such as email address, phone number, and communication preferences)
Personal details (such as name, date of birth, and residency information)
Verification and compliance information (such as documents and data used for identity, age, and fraud checks)
Transaction and payment information (such as deposits, withdrawals, payment method details, and billing data)
Gameplay and service usage data (such as game history, session data, bonuses, and loyalty activity)
Device and technical data (such as IP address, device identifiers, browser type, operating system, and language settings)
Log and security information (such as access logs, timestamps, and security events)
Location data (general location inferred from IP address; precise location only if you enable it)
Customer support data (such as messages, call/chat records where permitted, and complaint details)
Marketing and preferences (such as consent status, subscription choices, and engagement metrics)
Cookies and similar technologies data (such as cookie IDs, analytics identifiers, and site interaction data)
Responsible gaming information (such as self-exclusion requests, limits, and related interactions)
Information from third parties (such as payment providers, identity verification services, and fraud prevention partners)
Other information you choose to provide (such as survey responses or optional profile details)

We generally collect personal data in the following ways:

Directly from you when you register, use the service, contact support, or complete verification
Automatically through your use of the website and services (for example, via cookies and logs)
From service providers and partners that help us deliver the service (for example, payments, security, and analytics)
From publicly available sources where permitted and relevant to compliance and fraud prevention

How We Use Your Information

We use personal data to operate Leon Casino Brasil, provide the requested services, meet legal and regulatory obligations, and improve user experience. Depending on context, purposes may include:

Creating and administering your account
Providing access to games, features, bonuses, and promotions you request
Processing deposits, withdrawals, refunds, chargebacks, and related payment operations
Verifying identity, age, and eligibility, including “know your customer” checks where applicable
Preventing, detecting, and investigating fraud, security incidents, prohibited behavior, and abuse
Complying with legal obligations and enforcing our terms, including dispute handling
Providing customer support and responding to requests and inquiries
Sending service messages (such as verification requests, security alerts, and important account notices)
Managing responsible gaming tools and related safeguarding measures
Personalizing content and remembering your settings and preferences
Measuring and improving performance, usability, and service quality through analytics
Conducting internal reporting, audits, and recordkeeping
Developing, testing, and maintaining our systems and features
Delivering marketing communications where permitted and based on your choices
Managing consent preferences and documenting compliance
Protecting our rights, property, and safety, as well as those of our users and partners
Any other purpose described to you at the time of collection or otherwise permitted by applicable law

Where required, we rely on appropriate legal bases for processing, which may include your consent, the performance of a contract, compliance with legal obligations, and legitimate interests such as security, fraud prevention, and service improvement.

We do not knowingly collect personal data from individuals who are not permitted to use the services under applicable rules and our terms. If you believe a minor has provided personal data, please contact us.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].

To help us respond efficiently, include your account details (if applicable) and a clear description of your request. We may need to verify your identity before fulfilling certain requests.

Cookies and Similar Technologies

Leon Casino Brasil uses cookies and similar technologies (such as pixels, SDKs, and local storage) to operate the website, enhance functionality, improve performance, and help us understand usage.

Cookies we use may fall into the following categories:

Strictly necessary: Required for core site functionality, security, and access to your account.
Preferences: Used to remember settings such as language and display choices.
Analytics: Used to measure traffic and usage to improve performance and user experience.
Marketing: Used to deliver and measure advertising and promotions where permitted.

You can control cookies through your browser settings and, where available, through on-site consent tools. Disabling certain cookies may affect the availability or functionality of parts of the services.

Some third-party services may set their own cookies or identifiers. Their use of such technologies is governed by their respective privacy policies.

How We Share Information

We may share personal data with third parties when necessary to provide our services, comply with legal obligations, and protect users and our business.

Service providers and partners may assist us with functions such as payment processing, identity verification, fraud prevention, hosting, analytics, customer support, marketing delivery, and technical maintenance. They are permitted to process personal data only as needed to provide their services to us and in accordance with contractual safeguards.

We may disclose information to competent authorities, regulators, courts, law enforcement, or other parties where we believe disclosure is necessary to comply with applicable law, respond to lawful requests, or protect rights and safety.

If we are involved in a corporate transaction (such as a reorganization, merger, acquisition, financing, or sale of assets), personal data may be transferred as part of that transaction, subject to appropriate protections.

We may share information in aggregated or de-identified form that does not reasonably identify you.

We do not sell your personal data as a business model; however, some marketing and analytics activities may involve third-party technologies as described in the Cookies section and your choices may affect such processing.

International Transfers

Your information may be processed in countries other than Brazil, including where our service providers operate. When we transfer personal data internationally we apply appropriate safeguards intended to protect your information in accordance with applicable requirements. If you would like details about safeguards used for a specific transfer, contact us at [email protected].

Data Retention

We retain personal data for as long as necessary for the purposes described in this Privacy Policy, including to provide services, comply with legal and regulatory obligations, resolve disputes, and enforce agreements. To request deletion where applicable, contact [email protected].

Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal data, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. To submit a request, email [email protected].

Security

We implement technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is fully secure; therefore, we cannot guarantee absolute security.

How to Manage Marketing

You can manage marketing communications from Leon Casino Brasil using the following options:

Email: Use the unsubscribe link in marketing emails or contact support to update your preferences.
Account settings: Where available, update notification and marketing preferences in your profile.
Cookies: Adjust cookie preferences and browser settings to manage marketing and analytics technologies.
Support request: Email us to opt out or to confirm your current preferences.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with the effective date shown at the top (currently June 28, 2026).